FAQs

IS THERE PARKING?

Deptford studio: Free parking is available on Borthwick Street near the studio ( less than a 5 min walk ) however spaces are limited.

Brentford studio: Visitors get 30 minutes free then any additional parking will need to be paid for via paybyphone using the unique site code that is on the signage out front. Please note that parking is entirely at the owner’s risk and Lounge Studios can accept no responsibility for loss or damage to any vehicle parked on site. There is also a carpark located next to the building. Please park in the bays marked in a blue 'P' sign and scan the barcode on the wall to pay. We will NOT be held responsible if you are issued a penalty for not paying.

CAN I BRING PEOPLE?

Yes! This is an add-on option at checkout starting from £2.99. For hosting events at one of our studios please contact us!

IS THERE A DEPOSIT REQUIRED?

No. Full payment required at checkout.

CAN I EXTEND MY BOOKING?

Yes! You can extend your booking by one or more hours (subject to availability). Please contact us during or before your booking if this is something you require.

WHAT IF I NEED TO CANCEL OR RESCHEDULE?

Due to high demand, we cannot refund, cancel or reschedule bookings made on weekends. For weekdays, refunds won't be issued for cancellations or rescheduling made less than 48 hours before your booking.

DO YOU OFFER CONTENT CREATION SERVICES?

Should you require assistance with content creation during your booking, please note that this service is available for an additional fee. For more details, don't hesitate to get in touch with us!

CAN I BRING A PHOTOGRAPHER?

Yes! You can bring a photographer with you if needed. You would need to add this onto your booking at checkout under guests.